Free Cash on Delivery and 15 Days Easy Returns 🚚
+91 9137602811 support@essentrahouse.in
Free Cash on Delivery and 15 Days Easy Returns 🚚

Shipping Policy

📦 Shipping Policy – EssentraHouse

At EssentraHouse, we understand how important it is for you to receive your order on time. That’s why we have partnered with reliable and trusted shipping companies to ensure safe and timely delivery.

🚚 Shipping Charges

We offer Free Cash on Delivery (COD) across India.

⏱️ Shipping Time

We aim to process and dispatch your order within 24 to 48 hours of receiving it. Once dispatched, you’ll receive a tracking number via email or SMS, which you can use to track your delivery.

Estimated Delivery Time:

  • Metro Cities: 3–5 business days

  • Tier-1 Cities: 5–7 business days

  • Tier-2 Cities: 7–10 business days

  • Remote Locations: 10–15 business days

Note: Delivery times are estimates and may be affected by unforeseen factors such as weather conditions, natural disasters, strikes, or regional restrictions.

📦 Shipping Partners

We work with multiple logistic partners to ensure quick and secure deliveries:

  • FedEx

  • DHL

  • Blue Dart

  • Delhivery

  • India Post

❗ Shipping Restrictions

We currently ship only within India.
We do not ship to P.O. boxes or APO/FPO addresses.

🔍 Order Tracking

Once dispatched, you will receive a tracking number via email or SMS. You can use this to track your shipment on our website or directly on the courier's tracking portal.

❌ Undelivered Orders

If your order is undelivered due to:

  • Incorrect or incomplete address: We will contact you for corrections. If unreachable, your order will be cancelled and refunded.

  • Unforeseen circumstances (e.g., natural disaster, recipient unavailable): We will attempt redelivery at a later time.

🔁 Return & Refund Policy

Please refer to our [Return & Refund Policy] for detailed information on how to initiate a return or claim a refund.

📩 For any shipping-related questions, contact:
Email: support@essentrahouse.in
Phone: +91 9137602811

🔐 Privacy Policy – Contact Update

In your Privacy Policy, replace the contact section with the following:

📬 Contact Information

After reviewing this policy, if you have additional questions, require more details about our privacy practices, or wish to file a complaint, please contact us at:

Email: support@essentrahouse.in
Phone: +91 9137602811
Mailing Address:
EssentraHouse, an Indian company owned by DELPHI SPACE STORE
400605 Thane, Maharashtra, India