Free Cash on Delivery and 15 Days Easy Returns 🚚
+91 9137602811 support@essentrahouse.in
Free Cash on Delivery and 15 Days Easy Returns 🚚

FAQs

Here are a few of the most frequently asked questions. We strive to provide the best customer experience, and your feedback is always appreciated. If you have any questions, feel free to reach out to us:

📧 Email: support@essentrahouse.in
📞 Phone / WhatsApp: +91 9137602811

📦 Where do you ship from?

We ship from our manufacturing units and warehouses located in Delhi and Maharashtra. Please note that if you order multiple items, they may be shipped separately, as different products may come from different warehouses.

💵 Is COD (Cash on Delivery) available?

Yes, Cash on Delivery is available across most locations in India.

⏱️ How long will it take for my items to arrive?

Orders usually take 3–6 business days to arrive. Shipping times may vary depending on product availability, location, and logistics.

🚚 Is shipping really FREE?

Yes, shipping is 100% FREE all over India.

🔁 Do you provide refunds or returns if there’s an issue?

Yes. We offer a 5-day Return & Refund Policy. Please refer to our Return Policy page for more details.

🔍 How long does it take to receive a tracking number?

Tracking information is usually sent via email or SMS within 24 hours of dispatch.

🏢 Where is your company located?

Our registered office is in Thane, Maharashtra, India.
EssentraHouse is an Indian company owned by DELPHI SPACE STORE.

📧 Will I receive a confirmation after placing an order?

Yes, every customer receives an order confirmation via email or SMS.
(Note: If you don’t receive it within 12 hours, please contact us immediately.)

❓ Who do I contact if I have an issue with my order?

You can reach us via:
📧 Email: support@essentrahouse.in
📞 Phone / WhatsApp: +91 9137602811

💳 How can I pay?

We accept the following payment methods:

  • Credit & Debit Cards

  • UPI & Net Banking

  • Wallets (like PhonePe, Paytm, etc.)

  • Cash on Delivery (COD)

🔐 Is checkout on this site safe and secure?

Yes, absolutely. All transactions on EssentraHouse.in are protected with SSL encryption, ensuring a safe and secure checkout.

❌ How can I cancel my order?

To cancel your order, please contact us at +91 9137602811 or email us at support@essentrahouse.in with your order number.
(Note: Please reach out within 12 hours of placing your order to request a cancellation.)

🙏 Thank you for shopping with EssentraHouse!
Your comfort, our commitment. 🏡✨